An Inviting New Facility for An Essential Civil Service

Alachua County Tax Collector Northwest Branch

The Alachua County Tax Collector’s office has pursued and won multiple awards for excellence in customer service. When it came time to replace the Northwest Branch facility, the building needed to reflect this dedication to customers and employees.

With this clear goal of fostering a strong company culture and supporting the wellbeing of employees and customers alike, we at Walker Architects worked closely with end users to design a space that offers a quality work environment, efficient customer experience, and a high degree of flexibility. 

The new workspace features private enclaves for staff as a respite to the open workstations. An inviting break area fully opens to the adjoining conference rooms, doubling the team’s social space. 

We paid careful attention to traffic flow and the relationship between customer and employee. The line between public and employee space is defined by furniture solutions, allowing for adaptation as needs and operations change over time.

The top priority from day one was the people. Integrating the team who would use the space during the whole design process resulted in a workplace where they are comfortable, supported, and better able to serve the greater community.

The Alachua County Tax Collector’s office has pursued and won multiple awards for excellence in customer service. When it came time to replace the Northwest Branch facility, the building needed to reflect this dedication to customers and employees.

With this clear goal of fostering a strong company culture and supporting the wellbeing of employees and customers alike, we at Walker Architects worked closely with end users to design a space that offers a quality work environment, efficient customer experience, and a high degree of flexibility. 

The new workspace features private enclaves for staff as a respite to the open workstations. An inviting break area fully opens to the adjoining conference rooms, doubling the team’s social space. 

We paid careful attention to traffic flow and the relationship between customer and employee. The line between public and employee space is defined by furniture solutions, allowing for adaptation as needs and operations change over time.

The top priority from day one was the people. Integrating the team who would use the space during the whole design process resulted in a workplace where they are comfortable, supported, and better able to serve the greater community.

Project Owner

Alachua County Tax Collector

Location

Gainesville, FL

Completion Date

December 2021

Project Size

16,700 GSF

Cost

$3.9M

Builder company

Oelrich Construction


 

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Walker's design process has enabled their team to be fully engaged. The opportunity to include users is fundamental to building a space that is tailored to their needs, and they appreciate that our process thrives and delivers on this.

John Power, Alachua County Tax Collector

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