An Inviting New Facility for An Essential Civil Service

The Alachua County Tax Collector’s office has pursued and won multiple awards for excellence in customer service. When it came time to replace the Northwest Branch facility, the building needed to reflect this dedication to customers and employees.

With this clear goal of fostering a strong company culture and supporting the wellbeing of employees and customers alike, we at Walker Architects worked closely with end users to design a space that offers a quality work environment, efficient customer experience, and a high degree of flexibility. 

The new workspace features private enclaves for staff as a respite to the open workstations. An inviting break area fully opens to the adjoining conference rooms, doubling the team’s social space. 

We paid careful attention to traffic flow and the relationship between customer and employee. The line between public and employee space is defined by furniture solutions, allowing for adaptation as needs and operations change over time.

The top priority from day one was the people. Integrating the team who would use the space during the whole design process resulted in a workplace where they are comfortable, supported, and better able to serve the greater community.

The Alachua County Tax Collector’s office has pursued and won multiple awards for excellence in customer service. When it came time to replace the Northwest Branch facility, the building needed to reflect this dedication to customers and employees.

With this clear goal of fostering a strong company culture and supporting the wellbeing of employees and customers alike, we at Walker Architects worked closely with end users to design a space that offers a quality work environment, efficient customer experience, and a high degree of flexibility. 

The new workspace features private enclaves for staff as a respite to the open workstations. An inviting break area fully opens to the adjoining conference rooms, doubling the team’s social space. 

We paid careful attention to traffic flow and the relationship between customer and employee. The line between public and employee space is defined by furniture solutions, allowing for adaptation as needs and operations change over time.

The top priority from day one was the people. Integrating the team who would use the space during the whole design process resulted in a workplace where they are comfortable, supported, and better able to serve the greater community.